Bonnie Watson Coleman

From the office of:

Bonnie Watson Coleman

Sending Office: Honorable Brian Higgins
Sent By:

        Request for Cosponsor(s)

Maintain Social Security Services for Your Constituents


Supported by: Strengthen Social Security Coalition, Social Security Works, National Committee to Preserve Social Security & Medicare, Justice in Aging, National Treasury Employees Union, American Federation of Government Employees, Grey
Panthers, International Federation of Professional & Technical Engineers, and the Association of Administration Law Judges

Dear Colleague,

Over the past few decades, the Social Security Administration (SSA) has consolidated or closed over 120 field offices –

a 10 percent reduction
– without providing local communities or Congress sufficient notification or justification. Consequently, communities already suffering from long wait times and backlogs are now left with little or no access to services.

As your district caseworkers can attest, SSA field offices are consistently understaffed and overworked. Current hearing backlogs, massive wait times, and the lack of a fair uniform process for closing geographically vital field offices demonstrates that
the needs of our nation’s seniors, veterans, and disabled citizens are not being met.

I invite you to cosponsor the Social Security Administration Accountability Act of 2019. This legislation would give Congress the tools to evaluate and improve SSA’s effectiveness in serving our citizens by:

  • Requiring the SSA to submit to Congress an annual report with yearly statistics for each hearing office including the number of cases pending, the rate at which case backlogs are increasing or decreasing, the average length of time it takes for claims to
    be processed, and staffing levels


  • Prohibiting the SSA from closing or limiting hours at field offices until 6 months after providing to Congress an in-depth analysis and justification for doing so


  • Requiring the SSA to hold public hearings in the impacted community


These simple administrative changes will help Congress ensure citizens can access the benefits they deserve and earned over a lifetime of work. We have a responsibility to guarantee these benefits and a commitment to deliver them in a timely manner, and
the Social Security Administration Accountability Act will better equip us with the tools to recognize this pledge.

To become a cosponsor or for more information please contact Nick Montalbano in my office at x6-0947 or




Brian Higgins

Member of Congress

Related Legislative Issues

Selected legislative information: Family Issues, Government, Labor, Social Security

icon eDC logo e-Dear Colleague version 2.0
e-Dear Colleagues are intended for internal House use only.